By - Neal Cole

5 Voice of Customer Programme Strategies

Does Your Voice of Customer programme deliver value?  To get more value from your voice of customer programme don’t follow the standard, but flawed approach. This means not just using conventional surveys, but instead employing more collaborative and in-depth research techniques. Below I outline some strategies to ensure your voice of customer programme delivers real and valuable insights. 1.    Give stakeholder

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close