Session Replay

Microsoft Clarity dashboard showing events such as rage clicks, dead clicks and excessive scrolling which can be used to create segments and guide Session Replay analysis.

Session Replay definition:

Session Replay tools allow you to watch real users interacting with your website or app. By creating segments, you can observe users who fail to convert and understand why they drop off.

Primarily for finding usability problems and defects, but also helps generate ideas for Product Enhancements.

Microsoft Clarity has excellent functionality and is totally free. Read the following article to find out why Clarity is better than Hotjar, and why a more advanced tool like Content Square or Quantum Metric probably isn’t necessary. Plus, there are useful tips on how to get the most value from a tool like this.