By - Neal Cole

Dark UX or Persuasive Design?

What is Dark UX? As a conversion rate optimisation consultant I find dark UX interesting because it essentially puts the needs of the company before that of the customer. It is the opposite of normal UX principles as dark UX employs design improve your conversion rate by tricking people into taking a decision that may not be in their best

Conversion rate optimisation is a strategic process for driving business growth
By - Neal Cole

6 Conversion Optimisation Myths That Must Die

  Common Conversion Optimisation Myths: There are a number of common conversion optimisation myths that must die. Conversion rate optimisation a strategic process that involves measuring performance and learning as we go. If we restrict our ability to learn by listening to commonly held conversion optimisation myths about design and optimisation we risk undermining the whole optimisation process. These myths must